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Membership Renewal Not Going Through

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Membership Renewal Not Going Through

Postby Maverick785 » Wed Aug 08, 2012 7:53 am

I just tried renewing my membership through the "Upgrade My Membership" option under My Account. After entering my billing into and submitting it the screen returned to the billing screen without giving me any kind of confirmation. I don't have anything in my Recent Purchases nor did I get any e-mail. I'd assume that it didn't go through for whatever reason but I don't want to redo the purchase if it's going to double charge me. Is it safe to purchase again?
Bristow, VA 5/13/2010
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Re: Membership Renewal Not Going Through

Postby SK359828 » Wed Aug 08, 2012 9:07 am

I had the same problem fellow Virginian. Check the date your membership is set to renew; mine was five days after I updated everything, so I eventually got the verification. Now I'm just waiting for the gift...
Va Beach '00; Pittsburgh '00; Columbus '03; D.C. '03; Pittsburgh '06; Va Beach '08; Cleveland '10; PJ20 '11
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Re: Membership Renewal Not Going Through

Postby comebackgirl » Fri Aug 10, 2012 9:41 pm

I think as long as you have an up-to-date form of payment submitted, it will automatically renew on your anniversary date. That's what happened for me.
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