Dear Olive Garden,
You suck. First of all, you have ZERO dining establishments in Montana...the ENTIRE STATE, so when family comes to visit, guess where they want to go?
Last night, you told us, "35-45 minutes" to wait for a table of 9. We waited 75 minutes.
But they are 'nice folks' and never complain. Maybe you judged us because there were 3 kids. All of which did not make a QUARTER of the noise as the OTHER table with TWO kids.
The service sucked, I didn't get another beverage even though I had finished my iced tea just after I got my meal. The food was sub par and bland. Since you automatically added the 18% gratuity, we decided to not give you any additional tip. Side note: had we been seated in a timely fashion (like the 35-45 minutes that were originally stated) maybe we would have kicked in another 5%. (I really do think that you assume you can give large parties crappy service since you know you will be guaranteed a tip-hint: personally we typically tip a minimum
The only thing I appreciated was that you split the bill 3 ways.